BECAUSE MAMA THREAD
Made just for you. Here to help.
No returns
Because our pieces are made to order, we do not accept returns. Please check sizes, colors, and personalization carefully before purchase.
Damaged or incorrect items
If something is damaged or we sent the wrong item, reply to your order email or contact hello@becausemamathreadso.com with your order number and a description of the problem so we can help.
Cancellations & exceptions
Contact us promptly if you need to cancel or correct an order. We review these requests individually and cannot guarantee changes after production begins. Refunds may be issued through Stripe when appropriate.